The six patterns of communicating....

Leaders typically fall into one of six patterns of communicating,
and that pattern largely contributes to the communication climate of
the whole team. Some styles are far more effective than others.

1. Give and Let Live. Leaders who use this style send out lots of
information in all directions to everybody in the organization—
regardless of whether it's tailored, relevant, or applicable to
others' interests or needs. Their mindset: I've done my job in
sending the information—let them figure out if they want to know
what it all means.

2. Sell and Compel. Leaders who use this approach identify a few key
themes, sell their point of view, and compel others to see the
wisdom of their strategies and buy in to their goals.

3. Align and Redefine. These leaders listen for misunderstandings,
continue to correct those who get "out of line," and redefine their
goals.They rally the troops and ask them to "align" around those few
core issues.

4. Reply and Deny. For the most part, these leaders play hide and
seek and are seldom seen by rank-and-file employees and customers.
They listen to the grapevine for questions, concerns, or complaints
and then either reply and either confirm or deny rumors.

5. Control and Scold. Leaders who use this approach withhold
information in an attempt to control what happens. They scold
employees, suppliers, and strategic partners, causing them to behave
like dysfunctional family members. People pout, become jealous,
backstab, become territorial, lie, tattle, play favorites, argue,
withdraw, and generally work against each other.

6. Share and Compare. Leaders with this mindset communicate
information and their conclusions drawn about that information:
their vision, goals, strategies, and initiatives. They ask for and
listen to input from others about before setting all decisions,
policies, and plans in stone. Then they keep their ears to the
ground for necessary course corrections as new information, better
ideas, and varied viewpoints surface. They make us much effort to
hear as to be heard, and they encourage other people to talk to each
other about best practices.

Any one of the first five styles may limit a leader's effectiveness
and people's productivity. Take a culture that values harmony above
all else, …stir in an ineffective communication style of leaders, …
and you have a recipe for dysfunction, desperation, and duplicity.
By contrast, direct communication embraces rather than evades the
truth, involves clear words, and focuses on the facts. That kind of
communication increases productivity while eliminating the paranoia
that vexes and perplexes many people.

 

- Sree...

"How deeply you can touch another life, is how rich your life is..."

 

 
This e-mail is intended for the use of the addressee(s) only and may contain privileged, confidential, or proprietary information that is exempt from disclosure under law.  If you have received this message in error, please inform us promptly by reply e-mail, then delete the e-mail and destroy any printed copy.   Thank you.